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Conditions of Use of Website

TERMS OF USE

Please read the following terms and conditions carefully

By entering the website and accessing any internal page of www.driox.com.co, exchanging data messages with MARKALA INVESMEN S.A.S through the Internet, you are accepting the terms and conditions of the website WEBSITE and agree to comply with and accept each section of these.

WEBSITE

It is the official website of www.driox.com.co where it offers products related to the production, marketing and other commercial activities of a legal nature related to the corporate purpose developed by the commercial company, especially those related to clothing and plastic products. to users through its electronic commerce, through the navigability of the site they can select their product, pay online and schedule their shipments. The following general conditions apply to the products offered by MARKALA INVESMEN S.A.S and www.driox.com.co through the Internet, hereinafter MARKALA INVESMEN S.A.S, and data messages exchanged with MARKALA INVESMEN through emails or current modern messaging and future (WhatsApp, SMS, Telegram) that will be considered accepted by THE USER to the extent that he or she makes use of the products offered by MARKALA INVESMEN

1.INSTRUCTIONS FOR THE USER

THE USER undertakes to follow the instructions found within each of the internal pages of the MARKALA INVESMEN website. By entering the Portal and to guarantee the good and adequate use of it, the User acknowledges the head of MARKALA INVESMEN S.A.S. :

  • The right to modify the Terms and Conditions of the Web Portal at any time and for any reason without prior notice.
  • The right to deny registration to anyone, at any time and for any reason.
  • The right to use personal information and/or content provided by Users in accordance with the Terms and Conditions of the web Portal.
  • The User must comply with the Terms and Conditions of the Portal, as well as any additional conditions established in the Portal.

2. ACCEPT BUTTON

When THE USER presses the "Accept" or "Send" button and sends information to MARKALA INVESMEN S.A.S through the forms offered on the website that contain the legend "The data message that you are going to send is considered signed in light of article 7 of law 527 of 1999, as established in Decree 2364 of 2012, as well ", you accept that you are using a reliable and appropriate method for the purpose of communicating with MARKALA INVESMEN S.A.S and therefore the data message sent will be signed in accordance with the standard cited in the legend. To confirm the sending of the information, the user must wait for the data message acknowledging receipt.

3.DATE AND TIME OF ACCEPTANCE OF SHIPMENTS

The date and time of acceptance of the data message will be the one found in the acknowledgment of receipt. In the case of a form where the date and time is not indicated or an email, the date and time of acceptance will be the date and time of sending information.

4.ACCEPT BUTTON

The conditions contained herein may be updated at any time without prior notice from MARKALA INVESMEN S.A.S.

5.COMMENTS

Please send any complaint, comment, or suggestion about the website or products offered on it to reservas.inversiones.sas@gmail.com or to the following physical address located in the city of Medellín as formal correspondence Carrera 69B 32-32.

6.NON-CONFORMITY WITH THE TERMS

If THE USER does not agree with these terms, they must refrain from entering any internal page of the website or making direct purchases on the E-COMMERCE, since their use implies acceptance of them.

7. LINKS

At www.driox.com.co links are offered to Internet pages related to promotional aspects of the company. However, MARKALA INVESMEN S.A.S does not assume any responsibility for the content of additional external pages that these sites may offer. The User must go directly to the administrator of said site when required and use said sites in accordance with the respective terms of use.

8. CAPACITY

People of legal age who have the legal capacity to contract may use our services. Whoever uses the site on behalf of a company must have legal capacity and representation to contract on its behalf.

9.AUTHORIZED USE OF THE PORTAL

General Rules: Users may not use the Portal for the purpose of transmitting, distributing, storing or destroying material (i) in violation of any applicable law or regulation, (ii) in a manner that violates personal data privacy laws – Habeas Data, copyright, industrial property, trade secrets or any other intellectual property rights of third parties or in a manner that violates the privacy, publicity or other personal rights of third parties, or (iii) in a manner that is defamatory, obscene, threatening or abusive. Portal Security Rules: Users are prohibited from violating or attempting to violate the security of the Portal. Specifically, users may not (i) access information that is not directed or authorized to said user or access servers or accounts to which the user is not authorized to access, (ii) attempt to test the vulnerability of a system or network without due authorization or violate security or authentication measures, (iii) attempt to interfere with the services provided to a user, server or network, including but not limited to, sending viruses through the Portal, (iv) sending email unsolicited (Spam), including promotions and/or advertising of products or services. Violation of any security system or network may result in civil and criminal liability. MARKALA INVESMEN S.A.S will investigate the occurrence of events that may constitute violations of the above and will cooperate with any competent authority in the prosecution of users who are involved in such violations.

10.DATA PRIVACY

We make responsible use of personal information, protecting the privacy of Users who entrusted us with their data and taking the necessary measures to guarantee security. Learn more about our Privacy Statement

11. SANCTIONS

In the event that the User breaches a law or the Terms and Conditions, we may warn, suspend, restrict or disable temporarily or permanently their entry to the website, without prejudice to other sanctions established in the particular rules of use of the services. MARKALA INVESMEN S.A.S

12.COOKIES

Cookies help us understand your interests and how you navigate our site to provide you with a personalized experience:

  • Show you advertising and opportunities relevant to you.
  • Improve our offers and services.
  • Strengthen the security of our site.
  • Functional cookies

They serve to recognize you when you enter, save your configuration preferences. They cannot be disabled because they are necessary for the operation of our site.

  • Personalized advertising cookies

They allow us to understand your preferences to show you products and advertisements that are interesting to you. If you do not agree with our use of cookies, you can change your cookie preferences from the privacy section of your browser. We will apply the changes you make from your account in the browsers where you log in.

13. CALL FOR COMPETITIONS AND EVENTS

The calls for events, contests, that are implemented on the Web Portal, will be subject to the rules and conditions that are established on each occasion by MARKALA INVESMEN S.A.S, who is not responsible for any type of damage - including moral, physical, material, nor of any other nature- that could be invoked as related to the receipt by the User of any type of gifts and/or gifts sent by MARKALA INVESMEN S.A.S. Likewise, MARKALA INVESMEN S.A.S will not be responsible for the consequences that may be caused by entering the Web Portal and/or attending any event organized by it. Each contest or event that is promoted or carried out through the Web Portal will be subject to the privacy rules indicated for it, so participation in them must comply with what is indicated in each case, which It will be complementary to the privacy policies indicated above, as long as it is not exclusive.

14. RESPONSIBILITY

MARKALA INVESMEN S.A.S will be responsible for any defect in the provision of its service or product, to the extent that it is attributable to it and to the extent provided for in current laws. MARKALA INVESMEN S.A.S does not control or guarantee, and therefore is not responsible for the absence of viruses or other elements in the contents of the Portal that may cause alterations in the User's computer system (software and hardware) or in electronic documents. and files stored in the User's computer system.

15.INTELLECTUAL PROPERTY

MARKALA INVESMEN S.A.S is the owner of all intellectual property rights over its site, all its content, services, products, brands, trade names, logos, designs, images, advertising phrases, copyrights, domains, computer programs, codes, developments, software, databases, information, technology, patents and utility models, industrial designs and models, trade secrets, among others (“Intellectual Property”) and are protected by national and international laws. Although MARKALA INVESMEN S.A.S grants permission to use the ECOMMERCE and acquire its products in accordance with the provisions of the Terms and Conditions, this does not imply authorization to use its Intellectual Property, except with the prior and express consent of MARKALA INVESMEN S.A.S. Total or partial reproduction, translation, inclusion, transmission, storage or access through analog, digital or any other system or technology created or to be created is prohibited without prior written authorization from MARKALA INVESMEN S.A.S. It is prohibited to use our products. for illegal purposes, carry out any type of reverse engineering or derivative works, use search or extraction tools for data and content from our platform for reuse and/or create our own databases that include all or part of our content without our consent. express authorization. Improper use, without authorization and/or contrary to current regulations and/or that generates confusion or implies denigrating use and/or that causes harm, damage or loss to MARKALA INVESMEN S.A.S. is also prohibited. The use of E-COMMERCE does not imply authorization to use intellectual property of third parties that may be involved.

16. JURISDICTION AND APPLICABLE LAW

The terms and conditions of the website are governed by local law. Any controversy arising from its application, interpretation, execution or validity will be resolved by the competent ordinary national courts, with seats at the domicile of MARKALA INVESMEN SAS, unless specifically provided for in public order regulations, such as, for example, legislation relating to the Consumer. For all purposes related to these Terms and Conditions and the use of the site, MARKALA INVESMEN S.A.S with NIT 901699183-8 establishes as address Carrera 69B 32-32 Medellín, Colombia.

PRIVACY STATEMENT

The commercial portal of MARKALA INVESMEN S.A.S is an entity committed to users that, in addition to providing information, ensures its quality and fidelity. For this purpose, it institutionalized the Privacy Declaration, which determines and guarantees due process to use personal and private information of people registered in the portal so as not to inflict in any way the provisions contained in the Statutory Law of Habeas Data (Law 1581 of 2012). , regulated by decree 1377 of 2013 and in the Colombian Privacy or Habeas Data Law (Law 1266 of 2008). It is the interest of MARKALA INVESMEN S.A.S to protect the privacy of the User's personal information obtained through the Web Portal, committing to adopt a confidentiality policy as established below. By accessing the institutional portal of MARKALA INVESMEN S.A.S, you must accept the practices used on this site and contemplated in the Declaration, as follows: Collection of personal information: The MARKALA INVESMEN S.A.S portal collects personal information from its users to guarantee some of its activities. . The data most frequently requested are: name, identification, email address, residential address, telephone number, age, gender. It also has information that is automatically captured related to the hardware and software of MARKALA INVESMEN S.A.S users or clients, such as IP address, type of Internet browser used, domain name, access times and website addresses.

This information is used by the institutional portal to guarantee the operation of the service, ensure its quality and provide general statistics on the use of the Website. The User acknowledges that the entry of personal information is done voluntarily and at the request of specific requirements from MARKALA INVESMEN S.A.S to carry out a procedure, file a complaint or claim, or to access its services. The user also understands that the data entered by him will be part of a file and/or database that may be used by MARKALA INVESMEN S.A.S, for the purposes of carrying out a certain process. The User may modify or update the information provided at any time MARKALA INVESMEN S.A.S advises that the User keep the information updated to optimize the benefit they can receive from the Web Portal. For this reason, MARKALA INVESMEN S.A.S is not responsible for privacy statements, links or other content found on sites other than its portal or that are in any way connected to it. It is the interest of MARKALA INVESMEN S.A.S to safeguard the privacy of the User's personal information obtained through the entity's website, for which it undertakes to adopt a security policy in accordance with what is established below.

MARKALA INVESMEN S.A.S will not be liable in any case and under any circumstances for attacks or incidents against the security of its WEB site or against its information systems; or for any unauthorized, fraudulent or illicit exposure or access to your WEB site and that may affect the confidentiality, integrity or authenticity of the information published or associated with the contents and services offered therein. The User may request that his or her personal information not be published or delivered by MARKALA INVESMEN S.A.S to third parties, by sending an email to the address reservas.inversiones.sas@gmail.com in which case MARKALA INVESMEN S.A.S will not publish or deliver said information. information, except in the event that it is required by court order or to protect the property rights or any other right or guarantee of MARKALA INVESMEN S.A.S MARKALA INVESMEN S.A.S, has adopted the legally required levels of security for the protection of personal data, installing the technical and organizational measures necessary to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided. Use of personal information: The www.diriox.com.co portal secures the personal information of its users against unauthorized access, use or disclosure through servers located in controlled and secure environments, having adopted reasonable measures that safeguard the rights of users, without being responsible for computer attacks carried out by third parties. These personal data are captured and used to operate information services and online processes that benefit citizens, for which the institution informs its users in advance.

MARKALA INVESMEN S.A.S does not sell, rent or lease its list of clients and users to third parties, especially if they are private or commercial. If it benefits its users with the transfer of information to other official organizations, it will request express permission from each of the people registered on the institutional portal or in one of its applications.

MARKALA INVESMEN S.A.S may share data with trusted partners to whom it delegates statistical analysis, sending email or postal mail, customer service, or arranging for the distribution and delivery of information. These partners are prohibited from using personal information that may expressly identify users - unless required to provide services to the portal - and in no way do they use or disclose private information without prior consent.

The institutional portal of MARKALA INVESMEN S.A.S will disclose personal information of its users without notifying it, only when required by law or when it is believed in good faith that such action is necessary to: (a) comply with legal edicts b) comply with a legal process carried out on the portal (c) protect and defend the rights or property of the portal of the Ministry of Science, Technology and Innovation (d) act under extreme circumstances in order to protect the safety of users of the portal or the public. Modifications to this Statement: The MARKALA INVESMEN S.A.S portal may occasionally update this Privacy Statement to reflect suggestions from both the entity and clients. The user must visit this page periodically to review both the Privacy Statement and the Terms and Conditions of the Portal, because these are mandatory knowledge for the user.

Client service

OUR CONTACTS:
Delivery:

Free delivery all orders of $120 or more of eligible items across any product category qualify

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express

RETUN POLICY:

You can return any item purchased within 16 days of the delivery date

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